Privacy Policy

Last updated: April 2026

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you visit this website.

We are committed to protecting your privacy and handling your data transparently and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller responsible for your personal data is:

Marianne Hill
Email: mariannehillshadowwork@gmail.com

If you have any questions about this policy or your data, please contact us using the details above.

3. What Data We Collect

We may collect and process the following types of personal data:

a) Information you provide directly

Name
Email address
Any information you include in messages sent via contact forms or email

Email communication: If you contact us via email or through a contact form, we use email services provided by Google (Gmail) to manage and respond to your enquiry. This means your name, email address, and any information you include in your message may be processed by Google on our behalf.

As Google may process data on servers located outside the United Kingdom, this may involve an international transfer of personal data. Where this occurs, appropriate safeguards are in place, such as Standard Contractual Clauses and/or participation in the UK–US Data Privacy Framework.

We recommend that you do not include sensitive personal information in your messages.

b) Automatically collected data

When you use our website, we may collect:

IP address
Browser type and version
Device type
Pages visited and time spent on the site

c) Cookies and tracking technologies

We use cookies and similar technologies to:

Ensure the website functions properly
Analyse website traffic and usage

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

Consent – where you have agreed (e.g. accepting cookies)
Legitimate interests – to improve our website and services
Legal obligation – where required by law

5. How We Use Your Data

We use your data to:

Respond to enquiries or messages
Operate and maintain the website
Monitor and improve website performance
Ensure security and prevent misuse

We do not sell your personal data.

6. Cookies

We use cookies to enhance your browsing experience and analyse traffic.

Where required, we will request your consent before placing non-essential cookies (such as analytics cookies).

You can control or disable cookies through your browser settings.

7. Third-Party Services

We use trusted third-party providers to help operate our website, including:

Website hosting providers
Analytics services (e.g. Google Analytics)

These providers may process your data on our behalf.

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

UK International Data Transfer Agreements (IDTA)
Standard Contractual Clauses (SCCs)

8. Data Retention

We only retain personal data for as long as necessary:

Contact enquiries: up to 12 months after resolution
Analytics data: typically retained for up to 14 months

9. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request transfer of your data (data portability)
Withdraw consent at any time

To exercise your rights, please contact us using the details above.

10. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk

We would, however, appreciate the opportunity to address your concerns first.

11. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

13. Contact

If you have any questions about this Privacy Policy or your personal data, please contact:

Email: mariannehillshadowwork@gmail.com