• User privacy and data protection are human rights
• I dislike spam as much as you do
• I will never sell, rent or otherwise distribute or make public your personal information
2.0 Relevant Legislation
This website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
• EU General Data Protection Regulation 2018 (GDPR)
• This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.
3.0 Personal Information That This Website Collects and Why We Collect It
This website collects and uses personal information for the following reasons:
3.1 Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 5.0 below).
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
3.2 Data Retention.
The Google Analytics Data Retention controls give us the ability to set the amount of time before user-level and event-level data stored by Google Analytics is automatically deleted from Analytics’ servers. Currently we have this set to the minimum amount of time allowed which is 14 months. When data reaches the end of the retention period, it is deleted automatically on a monthly basis. These settings will take effect from May 25, 2018.
3.3 Email Link
Should you choose to contact us using the email link on this site, none of the data that you supply will be stored by this website or passed to / processed by any of the third party data processors defined in section 5.0.
3.4 Subscription form
Similarly, when you use the subscribe to the newsletter form the information is sent by email and is not stored by this website or passed to / processed by any of the third party data processors defined in section 5.0.
Internet email is not a secure medium of communication; it can be intercepted and read. Do not use it to say anything you would not wish to be made public. If you are sending confidential information by email this should be sent using password protected attachments.
4.0 About This Website
4.1 This website's server
This website is hosted by Kualo Hosting within a UK data centre located in Hemel Hempstead.
Some of the data centre’s more notable security features are as follows:
Iris scanner & Door Access Control
3m Perimeter Fence with Rota Spikes
Anti ram-raid barriers & Blast-Proof Windows
Computer Controlled Motion Detection
CCTV Monitoring & Flood Lighting
24x7 On Site Human Presence
Awarded the flagship 'Secured by Design' award by the UK Police
Very Early Smoke Detection Apparatus Protection (VESA)
FM200 (inert gas) fire suppression systems
Double knock zoned fire detection system
BMS monitoring of fire alarm, VESDA and gas suppression systems
Quarterly service visits with full smoke test
Annual room seal integrity tests
All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.
4.2 This website is designed, developed and maintained by Richard Green Web Design on our behalf.
Their address is: 20 Oakfield, Lodsworth, Petworth, GU28 9BL. They are GDPR compliant.
5.0 Our Third Party Data Processors
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. Google and Kualo have their main base in the USA and are EU-US Privacy Shield compliant.
6.0 Data Breaches
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
7.0 Data Controller
The data controller of this website is: Marianne Hill - Healing The Shadow
8.0 Access to personal information
Individuals can find out if we hold any personal information by making a ‘subject access request’ under the General Data Protection Regulations. If we do hold information about you we will:
• give you a description of it
• tell you why we are holding it
• tell you who it could be disclosed to
• let you have a copy of the information in an intelligible form
Please make any such request in writing (via email) through the details given in Section 7.0
10.0 Change Log